FAQ
Answers to Frequently Asked Questions About okpj
Withdrawals, deposits, VIP benefits, and support — every question you might have about using okpj, all answered on this page in one place.
Whether you're new to okpj or a returning player, having questions is completely normal. On this FAQ page we've covered four key topics in detail: the withdrawal process, how to deposit money, how VIP cashback works, and how to contact customer support. Every answer is written on the basis of straightforward and reliable information. If you can't find the answer to your question here, let us know via our 24/7 live chat.
Withdrawal Questions
Yes, okpj has no set time restrictions for withdrawals. Submit a request at midnight or on Friday and Saturday — the system runs at all times. Funds are sent on the same basis on weekends and public holidays too. So you don't need to wait for a working day.
Approved withdrawals at okpj are generally processed within 15 minutes to 2 hours. With correct details and a verified account, in most cases the money reaches your mobile wallet or bank within the first hour. If there are incorrect details or additional verification is needed, it may take a little longer.
For security purposes, okpj requires that the withdrawal wallet or bank account be registered in your own name. Sending funds to an account in a third party's name is not permitted under our policy. This rule is in place to keep your funds safe. If you have an issue, contact us via live chat.
The minimum withdrawal amount at okpj is ৳800. If your balance is below this, you will not be able to submit a withdrawal request. Keep playing and once your balance exceeds this limit you can withdraw at any time. Contact support to find out the maximum withdrawal limit.
Yes, bonus winnings can be withdrawn — but the wagering requirement must be met first. For example, for a ৳1,000 bonus you need to place a total of ৳25,000 in bets (bonus amount × 25). Once the requirement is met, bonus-related winnings become directly withdrawable. The wagering calculation is based on the bonus amount only, not the combined total of deposit plus bonus.
Customer Support
okpj offers two support channels — live chat and email. Live chat is available directly on the site and is the fastest option. To contact us by email, write to [email protected]. Support is available in both Bengali and English through both channels.
Absolutely. The okpj support team works in both Bengali and English. Providing clear explanations in Bengali for Bangladeshi players is our priority. So there's no worry about missing information due to a language barrier.
okpj support is active 24 hours a day, 7 days a week. Whether it's 3 AM or 7 AM — whenever you have an issue, someone is ready to respond on live chat. This service does not stop on holidays either.
To get your issue resolved quickly, have a few things ready in advance: your registered email or mobile number, the date and amount of the transaction (if it's a payment-related issue), and a brief description of the problem. A screenshot helps too — the agent can understand the situation faster.
VIP Benefits
VIP members receive weekly cashback, faster withdrawal priority, early access to special promotions, and dedicated support. The higher the tier, the higher the cashback rate and the broader the range of benefits. This is okpj's way of showing appreciation to regular players.
okpj has four VIP tiers:
- Bronze — up to 0.2% weekly cashback
- Silver — up to 0.4% weekly cashback
- Gold — up to 0.6% weekly cashback
- Platinum — up to 0.8% weekly cashback
Regular play and active account activity move you up through the VIP tiers. The more consistently you play and stay engaged with the platform, the faster you can reach higher tiers. Ask on live chat to find out about specific milestones.
Each week, you get back a set percentage of your eligible bets — this is called cashback. It is added directly to your account and can be used to play again. The higher your tier, the higher the cashback rate — ranging from 0.2% at Bronze to 0.8% at Platinum.
No, no separate application is needed. If you have an okpj account and play regularly, you automatically become part of the VIP program. The system assigns your tier based on your activity. Check your account dashboard or ask support to find out your current tier.
Deposits
okpj itself does not charge any deposit fee. However, your mobile banking provider (such as bKash or Nagad) may deduct a small charge under their own rules — this is outside okpj's control. Before depositing, check the latest fee information in your mobile banking app.
First log in to your okpj account and go to the deposit section. Select bKash as the payment method. Send Money from your bKash app to the indicated number and make sure to use the reference number. Your account balance will be credited within a few minutes.
okpj currently supports four deposit methods:
- bKash — the country's most popular mobile banking
- Nagad — the postal department's digital payment service
- Rocket — Dutch-Bangla Bank's mobile banking
- Bank Transfer — from major banks including BRAC Bank and Dutch-Bangla Bank
The minimum deposit amount at okpj is ৳200 — and this limit is the same for every payment method. Start with ৳200 or more via bKash, Nagad, Rocket, or bank transfer and take the opportunity to get a 100% bonus on your first deposit.
Yes! At okpj you can get a 100% bonus up to ৳8,000 on your first deposit. For example, deposit ৳1,000 and you'll receive ৳1,000 in bonus — making your total balance ৳2,000. A 25× wagering requirement applies to this bonus, calculated on the bonus amount only.
With mobile banking (bKash, Nagad, Rocket), deposits are typically reflected within a few minutes. Bank transfers may take a little longer. If your balance doesn't show within 15 minutes of depositing, contact live chat with your reference number and it will be resolved quickly.
Still have questions? We're here to help
If you couldn't find your answer here, contact our support team directly. Get help in Bengali via 24/7 live chat and email.