okpj Privacy Policy
This document provides a complete and transparent account of how your personal information is collected, used, and kept secure on the okpj platform.
01Introduction
okpj ("we", "our", "platform") is a trusted online entertainment and betting service provider in Bangladesh. We believe that every user's privacy is a fundamental right. This Privacy Policy ("Policy") explains what information we collect when you use the okpj website or related services, how we use it, who we share it with, and what your rights are.
This Policy applies to all users of okpj — from registered members to casual visitors. By using our services, you are considered to have agreed to the terms of this Policy.
02Information We Collect
okpj collects user information in several ways. The categories of that information are outlined below:
2.1 Information You Provide Directly
When you create an account or log in to okpj, we may collect the following information:
- Full name and date of birth
- Email address and mobile number
- Documents required for identity verification (National ID card or passport details)
- Financial transaction details — information related to bKash, Nagad, Rocket, or bank transfers
- Messages and complaints you send when contacting our support team
2.2 Automatically Collected Information
When you visit our site, our servers automatically record certain technical information. This includes:
- IP address and device type (mobile / desktop / tablet)
- Browser name and version
- Pages you visit and the time spent on them
- Usage patterns collected through cookies and similar tracking technologies
- Referral source — how you arrived at okpj
2.3 Transaction-Related Information
During financial transactions — deposits or withdrawals — information required to process payments is stored on our secure servers. Full card or wallet numbers are not stored with us.
03How We Use Your Information
okpj uses your information only for the following legitimate purposes:
- Account management: To create your account, verify your identity, and ensure secure login.
- Service delivery: To provide games, betting, bonuses, and promotional benefits.
- Financial transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
- Customer support: To resolve your questions, complaints, and requests.
- Security and fraud prevention: To detect suspicious activity and protect the integrity of the platform.
- Responsible gaming: To monitor your playing patterns and identify problematic behaviour early.
- Relevant communications: To send important account notifications, transaction confirmations, and service updates.
- Platform improvement: To analyse user experience and raise the quality of our services.
We do not sell your information to third parties and do not send unsolicited marketing messages.
04Sharing Information with Third Parties
okpj does not transfer your personal information to external organisations for any commercial purpose. However, in specific circumstances, limited information may be shared with necessary partners:
4.1 Payment Processors
Information is shared with bKash, Nagad, Rocket, and banking partners to the extent needed to complete financial transactions. These partners are required to comply with strict financial security standards.
4.2 Technology Service Providers
We use trusted technology partners for server hosting, data analytics, and security services. These organisations process information only to deliver the specific service — for no other purpose.
4.3 Legal Obligations
If a court or competent authority requests information through a legal process, we may be required to respond to that request in accordance with applicable law.
05Cookies and Tracking Technologies
A cookie is a small text file stored in your browser. okpj uses cookies for the following purposes:
- Essential cookies: To keep your login session active and run the platform's core functions.
- Functional cookies: To remember your preferences and settings, such as language preference.
- Analytical cookies: To understand which parts of the site are used most and to improve services.
You can control or delete cookies from your browser settings. However, disabling certain essential cookies may prevent some platform features from working properly.
06Data Security Measures
okpj places the highest importance on the security of your information. We maintain industry-standard technical and administrative safeguards:
6.1 Encryption
Our site uses SSL (Secure Socket Layer) encryption technology. As a result, all data exchanged between your browser and our servers is fully encrypted.
6.2 Access Controls
Only authorised staff can access your information, and only when necessary and for a specific purpose. A role-based access policy is followed for every account.
6.3 Regular Security Audits
Our data security infrastructure is audited regularly and the latest security updates are applied. We transparently acknowledge, however, that completely secure data storage over the internet can never be guaranteed.
6.4 Your Responsibility
You also play an important role in keeping your account secure. Please keep your password confidential, avoid using the same password across multiple platforms, and log out after using your account.
07Data Retention Period
We retain your information only for as long as it is needed. Specific guidelines are given below:
- Active account data: All information is retained for as long as the account remains active.
- After account closure: Certain information may be retained for a reasonable period to meet legal and regulatory requirements.
- Financial transaction records: These records may be retained for an extended period due to financial regulatory obligations.
- Log files: Server logs are kept for a limited time for security and technical analysis.
08Your Rights
As a user of okpj, you have the following rights over your own information:
8.1 Right to Know
You can contact us to find out what information we have collected about you. We are obliged to provide full details within a reasonable time.
8.2 Right to Correction
If any of your information is incomplete or incorrect, you may request a correction at any time.
8.3 Right to Deletion
In certain circumstances you may request that your personal information be deleted. However, where retention is required for legal or regulatory reasons, deletion of that portion may not be possible.
8.4 Right to Object to Processing
You may object to the processing of your information for specific purposes. In particular, you can opt out of marketing communications at any time.
To exercise any of the above rights, contact our support team: [email protected]
09Protection of Minors
okpj is for users aged 21 and above only. We do not knowingly collect information from minors under any circumstances. If a person has registered using a false age and we detect this, that account will be closed immediately and the associated information will be securely deleted.
Notice to parents: If you believe your child or a minor has opened an account on okpj, please contact us — we will take prompt action.
10Changes to This Policy
okpj reserves the right to update this Privacy Policy at any time. If a significant change is made, we will notify you in the following ways:
- By updating the "Last updated" date at the top of this page.
- Where applicable, by email or site notification to registered users.
Continued use of the platform after an update means you have accepted the revised policy. We therefore recommend that you review this policy periodically.
11Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact our support team. We provide assistance in both Bengali and English, 24 hours a day, 7 days a week:
- Live Chat: Reach us directly via live chat from any page on the site
- Email: [email protected]
We are ready to assist you with any matter relating to okpj's Privacy Policy.