What should I do if I suspect someone else is using my account?

Change your password immediately and send the details to support@okpj.lat. Our support team will act quickly to secure your account. If needed, the account can be temporarily frozen to keep it safe.

Safe and Secure Gaming

okpj's Responsible Gaming Policy

okpj believes that entertainment should always be controlled and enjoyable. Our responsible gaming tools and guidelines help you play within healthy limits.

For players aged 21 and above only

Why Responsible Gaming Matters

Online gaming is an enjoyable form of entertainment, but ignoring limits can lead to problems.

At okpj, we see gaming as a form of entertainment. However, when playing becomes a source of stress or financial difficulty rather than fun, it is time to seek help. We are committed to protecting the users of our platform.

Responsible gaming means staying in control of your time and money. Setting a budget, taking breaks, and asking for help when needed are not signs of weakness — they are smart choices. okpj is by your side on that path.

Our platform has personal protection tools for every player. From setting deposit limits to full self-exclusion — everything is in your control.

Remember

Gaming is for entertainment only, not a source of income
Never bet more than you can afford to lose
Never play with borrowed money
Avoid playing under the influence of alcohol or while under mental stress
Never use gaming as a solution to personal problems

21+ Age Limit

okpj is for players aged 21 and above only. Accounts belonging to minors are closed immediately and all deposits are returned.

Our Protection Tools

okpj provides players with multiple practical tools so you can stay in control at all times.

Deposit Limits

Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be increased before the designated period is over — this is the most effective way to protect your budget.

Time-Out

Temporarily suspend your account for a set period (24 hours, 7 days, or 30 days). During the time-out you cannot log in or place bets, but the account will reactivate automatically when the period ends.

Self-Exclusion

You can choose a long-term or permanent self-exclusion. Once this option is selected, the account cannot be reactivated under any circumstances before the set period is over. Contact the support team and we will act quickly.

Session Time Limit

Set the maximum amount of time you can play in a single session without a break. When the set time is up, you will be logged out automatically. Regular breaks keep the mind refreshed.

Gaming History

View all your bets, win/loss records, and complete deposit and withdrawal history. Reviewing your own patterns helps you make informed decisions.

Support Team

Recognise the Signs of a Gambling Problem

If you notice these signs in yourself or a loved one, seek help.

Warning Signs

Placing more bets to try to recover money already lost
Spending more time or money than planned without realising it
Hiding gaming from family or friends
Work, studies, or relationships being harmed because of gaming
Feeling restless or irritable when unable to play
Taking on debt or borrowing money to cover gaming costs
Repeatedly trying to stop playing but failing
Using gaming to relieve stress or emotional pain

If You Think There Is a Problem

Acknowledging the problem is the first step toward a solution. You do not have to face it alone.

Activate self-exclusion immediately
Talk to a trusted friend or family member
Let the okpj support team know — we will help without judgement
Seek advice from a professional counsellor or psychologist
Set a spending limit for gambling-related transactions in your bank or mobile banking (bKash, Nagad)

How to Set Limits

Secure your protection on your okpj account in a few simple steps.

1

Log in to your account Go to the okpj login page and sign in with your username and password.
2

Open Account Settings From the profile menu, go to the "Responsible Gaming" section.
3

Choose the type of limit Select whichever you need: deposit limit, session time, time-out, or self-exclusion.
4

Set the amount or duration Set a realistic limit based on your own situation.
5

Confirm Once you confirm the change, it takes effect immediately and a confirmation is sent to your email.

Self-Exclusion Benefits and Rules

Self-exclusion is the most effective step for a long-term or permanent break.

Once self-exclusion is active, the account cannot be reopened before the set period ends
No promotional messages will be sent to your email during the exclusion period
Your remaining account balance stays safe and you will receive it back when the exclusion ends
Self-exclusion can be set for 6 months, 1 year, or permanently — any duration is available
For permanent self-exclusion, email [email protected] — the support team will act quickly
Any attempt to open a new account during the exclusion period will be closed immediately

Tips for Healthy and Enjoyable Gaming

A few simple habits keep gaming fun at all times.

💡 Budget Planning

Decide the maximum amount you will spend before you start playing. If you lose that amount, stop. Your gaming budget should be a set portion of your monthly entertainment spending, not your entire salary.

⏰ Time Management

Take breaks rather than playing for long stretches at a time. Avoid playing before bed or instead of spending time with family. Set an alarm before each session.

🎯 Realistic Expectations

Gaming is not a reliable way to make money. It is natural to feel excited when you win, but losses can happen in any session — keep that in mind while playing.

👨‍👩‍👧 Family and Relationships

If you feel gaming is putting a strain on your family or relationships, take a break right away. Talk openly with your loved ones — they are your greatest source of support.

🧠 Mental Health

If you are feeling sad, lonely, or hopeless, avoid playing in that state. Decision-making ability is reduced at such times and the risk of overspending increases.

📱 Payment Control

You can set separate limits for gaming-related transactions on bKash, Nagad, or Rocket. This helps you keep everyday expenses and your gaming budget separate.

Protecting Minors

Protecting children and teenagers from online gaming is one of our highest priorities.

okpj is for players aged 21 and above only. Age is verified during the registration process and additional identification may be requested in suspicious cases.

If there are children or teenagers in your home, please follow the tips below to prevent them from accessing this platform.

Always keep your okpj login details (username and password) private
Do not save your password in a browser that children have access to
Use parental control software on your device
Always log out at the end of each session
If you find out that a minor is using okpj, notify [email protected] immediately

21+ Strictly Enforced

Every service on okpj is restricted to players aged 21 and above only. No account is fully activated without age verification. This rule is never relaxed in the interest of safety.

Frequently Asked Questions

Answers to frequently asked questions about responsible gaming.

Yes, you can set or lower a deposit limit at any time and it takes effect immediately. However, if you want to increase a limit, a cooling-off period must pass first.

When self-exclusion is active, your remaining account balance stays safe. Once the exclusion period ends, you can withdraw normally. No bets or transactions are possible during the exclusion period.

A time-out is a short-term temporary suspension (from 24 hours up to 30 days) that is lifted automatically when the period ends. Self-exclusion is a long-term or permanent measure where the account cannot be reactivated under any circumstances before the set period is over.

Yes, the okpj support team can assist in both Bengali and English. The 24/7 live chat is available directly on the platform, or you can email [email protected].

Change your password immediately and send the details to [email protected]. Our support team will act quickly to secure your account. If needed, the account can be temporarily frozen to keep it safe.

Gaming or gambling addiction is a recognised mental health condition. In Bangladesh, professional help is available at government mental health hospitals and private counselling centres. Consult a doctor or psychologist you trust. The okpj support team is also ready to provide guidance as needed.

Need help? We're here.

The okpj support team is ready to help in Bengali 24/7. Get in touch via live chat or find more information on the FAQ page.

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